Jeff C. Thanks Jeff. Could be a possibility that explains the numbers. I used the malwaredomainslist.com list and visited at least 10 random sites for my testing though. For each of my tests, the eero Whoopsie screen appeared, making me believe each of the sites had been blocked for a real reason rather than a simulated one (e.g., eicar.com).

Jeff C. FYI as an aside, I tested the Bitdefender VPN while using eero plus and Malwarebytes. I was able to successfully open several sites that had been flagged by malwaredomainslist.com . When running eero Plus, the site would be blocked. When running Bitdefender VPN on top of that, however, some (not all) of the sites would open. This is interesting and could open up a hole accidentally. Just observations at this point.

Jeff C. Yes definitely blocked by the friendly eero Monkey :). That's a good thing !

Jeff C. each of them to date has been a Whoopsie  🙊 monkey, not a crossed-eyed face. Perhaps the app could clarify this. Just food for thought... *FYI I am using no content or family filters.

Jeff C. Will do.  Many thanks. Merci from Canada.

applejax mine are updating in the eero app. I didn’t receive any email reports tho (although I have disengaged eero Plus for a few days). Consistency of email reports remains a big problem, although the app reports are fine here. 

applejax I’ve just submitted a support request about the email reports. Although my app shows hourly updates on inspections (unlike you), we should be getting a weekly email report on Sundays, I’ve received only some of the promised email reports in the past weeks, but it’s been hit and miss. I did deactivate Eero Plus for a few days, but with my yearly paid subscription I feel it should be sent regardless if we surf or not. 

eero, please fix the weekly email report promise. 

applejax just a guess, but have you tried deleting and reinstalling the eero app. Mine is updating ok for Eero Plus inspections. 

applejax ran the same and got similar. I believe eero Plus only uses a subset of ZScaler so it doesn’t cover everything. Malwarebytes gets some, and eero built in security some of the others. As far as I’ve seen, eero Plus is an elegant system because it’s integrated and mostly works at the network level, rather than having to fiddle with settings in Indiv laptops etc.  

applejax you’ll be fine and they won’t get deleted. With eero support, I even reset my main gateway eero a few weeks back and everything stayed put. Think of it as adding the app on new phone .... it just reads the existing settings and adds them. 

I do hear you regarding renaming all those devices. I’ve got a spreadsheet with Mac addresses of each just in case !

applejax then again your best bet is to call support before doing anything.