Just plug the network cable into your eero. No need to even unplug the power (although rebooting it isn’t necessarily a bad idea).

In terms of the speed tests being different, the eero app speed test will *usually* be the most accurate because it’s testing using your gateway eero (i.e. the one directly connected to your modem). Since it’s hardwired and the closest to the “internet” it will be a more accurate representation. Your phone/tablet on the other hand introduces a LOT of variables that can impact speed test results. Things like what kind of device you’re using (like what kind of wireless capabilities it has), how strong of a WiFi connection it has, what speed test service you’re using, what remote server that test service is connecting to, etc, etc.

Basically, I never trust a wireless speed test result except just to get a basic understanding of an internet connection. If I want to actually test the internet speed, I’m going to test while hardwired in whether that’s a laptop, or like at home, just trusting my eero test.

Is that all clear as mud? :)