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eero running hot?

hey everyone, I have had my eero pro + 2 beacons for a little over a year now. All was great at first, but after a few months I started losing connection here and there. then more recently the connection is almost non existent. it tells me gateway is bad. or some times i have to restart the eero multiple times  just to get a connection. i also am getting a temperature of 118.6 on top of the eero (taken with a fluke 568ex). is my eero pro toasting itself? of course it would give me all this trouble as soon as the 1 year warranty runs out. Oh how convenient! any help would be very appreciated.

4 replies

    • cMoo92
    • 3 yrs ago
    • Reported - view

    eero’s naturally run pretty toasty, but that’s by design. I’d recommend contacting eero support so they can do further investigation/troubleshooting and try to identify what might be going on.

    • eeroRyan
    • 3 yrs ago
    • Reported - view

    yeah I felt my pro this morning and it was pretty hot, even though I have zero issues. So the two may not be related. 

    • individualrich
    • 3 yrs ago
    • Reported - view

    After reading this I've been checking my base unit too. I'm running between 110º and 118ºF. I was worried that maybe the eero is dusty on the inside and tried to blow dust out but its sealed pretty tight and I don't think that helped. My eero is loosing its base connection to the internet everyday at almost the same time (12:10-12:15pm). Submitted a ticket to support, no word yet.

    • eeroNick
    • 2 yrs ago
    • Reported - view

    My eero Pro (not 6) is hot to the touch.  I measured it at 126 F with a laser thermometer.  It sits on a desk away from other heat generating devices and plenty of room for air circulation.  This seems awfully hot for a desktop device.  At what temperature should I become concerned.

Content aside

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