Laptop cannot connect to eero network since 6.0.2

Our eeros updated to 6.0.2 last night and, since then, my windows laptop has been unable to connect. I tried enabling the guest network and it couldn't connect to that either.

The machine is running windows 10 version 1909, OS Build 18363.1139. I think everything is up to date, but that's hard to verify because I can't get it online! As far as I know I didn't do any driver updates in the last few days. The wifi card is a Intel Wi-Fi 6 AX200 with driver version

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Update: This was fixed by restarting the network several times, switching DNS providers and adding an additional eero to the network.

Like Follow
  • 2 yrs agoLast active
  • 1Replies
  • 160Views
  • 1 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support