0Eero 6 won't update to 6.3...but do I really want it to?
Hello! I have 3 eero 6s with 6.2.1-23 on them now. I am getting the prompt to update to 6.3 however when I tap "Install Now", the screen flashes and says "Your network is up to date!".
But my bigger question is, should I update them? I am seeing a lot of chatter here and in particular on the eero reddit that there are DNS issues with 6.3? There was a reddit comment that was acknowledged and the initial roll-out was stopped but looks like it was restarted? Is that why I can't download it? Would love some clarification! Thanks!
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Hello anotherJmartin ,
We have paused updates while we investigate a possible misbehavior of the new firmware with an existing feature. Keep an eye on it and you will be able to update when this investigation is completed.
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James Can you confirm if this has anything to do with a potential bug relating to devices being disconnected from WiFi if they have an IP address reserved in the Eero?
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