Beta features and Surface 3
I discovered today that two beta features prevent only my Surface 3 from connecting. My other 40+ devices work fine. One steers devices to the fastest connection speed, the other improves WPA3 security.
That is very strange indeed. Band Steering should not prevent any devices from connecting to the eero system. All it does is delay the connection to 2.4Ghz responses so that a device will receive a response from the 5Ghz request first. The WPA3 might be something else that is going on, but it is an additional security option that is currently in beta. I would suggest sending an email to firstname.lastname@example.org with your computer specs and a description of the behavior so we can take a look at it for you.