eero speeds capped at 50Mbps
I've had eero 2+ years. 6 days ago noticed much slower speeds that were consistently 50 Mbps on various devices. I typically average greater than 800Mbps. After several long calls with eero tech support without resolution, issue has been elevated to level 2 support via email. I waiting to hear from them.
Since then I've purchased 4 new Netgear switches (recommended by eero) and all new cat6a cables. Deleted old eero network and hard reset all eero.
I have 7 eero and 4 switches previously working for 2+ years and no issues. I have not changed anything on my network so I assume it is an eero issue.
at&t modem ---> eero gateway ---> switch A with wired eero
switch A is connected to switch B with wired eero
switch B is connected to switch C and switch D each having wired eero
So during the rebuild, everything was working. I checked speeds with each addition of devices to network. When I attached switch D (which only has a mac mini attached to it) speeds immediately dropped to 50 (range 48-50) consistently. I disconnected switch D and still slow speeds. Disconnected everything from gateway eero and still only 50Mbps wired and wireless. Any ideas or help appreciated.
Just wanted to copy my same problem from the other discussion:
This is exactly what happened to me. Since last Saturday, November 10th, my Eero app has been showing me around 45 down, 300 up on AT&T Gigabit fiber. Speed tests from my devices have shown me the same results, even hard wiring into the main Eero. I just factory reset my AT&T 5268AC gateway hoping that would solve it, but still a problem. Another problem I'm noticing is with AT&T WiFi calling on iPhones and iPads connected to my network. If I get a call, the other person only hears me for the first few seconds and then it goes out.
Hardwiring to my AT&T Gateway gives me my full speeds (around 800 down/up). I don't know what happened, but will be contacting Eero Sunday.
Wow, for a change I found a 'useful' AT&T support article that seems to address this niche topic (v11 and DMZ+) directly.