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Philips hue bridge (wired) not shown as a device at all.

I think there’s a bug that means the hue bridge is never shown as a device. No matter which of my EERO I plug it into with the Ethernet cable it doesn’t show up. It means that some devices are able to join the network and not be seen! 

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  • Hello 5tgcbds ,

    Thank you for reaching out to us regarding your Philips hue bridge behavior. There could be a few other things going on here as well. Can you please give our support a call or follow the directions in the direct message I will send you shortly so we can troubleshoot and identify why the Hue Bridge may not be showing up as a connected device? I have provided a link below that will help you find the best number to call if you prefer that method of support.

    https://support.eero.com/hc/en-us/articles/207376426-How-do-I-contact-eero-support-

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