
Wifi-6 Speed Disappointing, and interference from other routers
My setup: Gigabit Fiber, EERO-6 Pro, Nighthawk 7000p, ISP Modem(w/Wifi)
Tests: Speedtest.net (direct to my ISP actually). No server changes, each test >5x
Ethernet to ISP Modem -> 960MB Up/ 960MB Down (nearly 1GB)
All devices were ~6 feet from the router.
Euro-6 Pro (Wifi-6/802.11ax):
Wifi-6 Card: 640MB Up/ 750 Down (Desktop)
IPhone-11 Pro Max: 550 UP/ 550 Down (Phone) <-- This is Wifi-6 Enabled!
MacBook Pro: 550 UP/ 750 Down (Laptop)
Turning on the Nighthawk (they are 'fairly close ~8inches) - 150Down / 20-75 up (All Wifi Devices on EERO)
Security was tested both enabled and disabled, no difference was found (NOT using any advanced security/AV/Site Filtering/etc)
Nighthawk 7000p (Wifi-5 / 802.11ac):
Wifi-6 Card: 560MB Up/ 600 Down (Desktop)
IPhone-11 Pro Max: 450Up/400 Down (Phone)
MaxBook Pro: 450 UP/ 500 Down (Laptop)
My question is this:
(1) When turning on the other router, EERO's performance drops DRASTICALLY-- the other 2 routers operate just fine though. You can see in "SpeedTest" the meter bounce and struggle all over the place (albiet at low datarates, bouncing 20,60,30,80,40 in speed).
(2) I'm seeing on the Wifi-6 card that the Up/Down link is 1200mbs, not 2400mbs. This is the latest and greatest Wifi-6 PCIe card w/Intel Chipset. Why is the performance not anywhere near the 1gb limit (like the ethernet)?? Its not even hitting 1/2 of the 1200mbs up/down (though it should report 2-2.5x that).
(3) Why does the IPhone-11 (the 11 and 12 are Wifi-6) not gain any significant boost in performance over the Nighthawk Router.
The Ethernet direct to modem connection is constant at 960MB up/down... I would have thought the EERO-6 Pro would perform much closer??
Ping times are 11-12ms on the Nighthawk, 8-10ms on the EERO-Pro to the ISP Speedtest.
Anyone have any ideas?
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You’re murdering your wireless environment by having both routers turned on at the same time. That’s the reason you’re seeing decreased performance when you turn on the Nighthawk. You’re creating *tons* of interference—especially when they are so close to each other.
You aren’t going to max out your Gigabit internet connection from a WiFi device. You definitely can from a wired device (which you’ve proven), but your WiFi devices don’t support those high of speeds in a real world environment. You’re actually getting really good results.
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From Reddit a few hours ago, others are seeing the same on Fibre (basically Wifi-6 speeds aren't nearly what they should be)
"Mine is set up now and I’m seeing around 300 Mbps on a fios gigabit connection. Thought it would be much faster? I can confirm on the main router that is wired to my ONT the download speed is 900+"
https://www.reddit.com/r/eero/comments/jnc96b/pro_6_in_the_house/
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And more:
"Interesting I just hooked my 3 pack up and I’m not having the same experience. I have gigabyte service and am maxing out at 450-500mbps right next to the gateway. Getting between 200-400mbps everywhere else. Not sure what my issue is??"
https://www.reddit.com/r/eero/comments/jndapl/and_here_we_go_eero_6_pro_time/
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... and the saga continues:
"I’m having a very similar experience. Would get about 650 on my original Orbi. On the new eero pro 6 I’m only getting 300 if I’m lucky.. it sometimes drops to 40-50 on the satellite closest to the main unit. Not sure what’s wrong but this is not what I expected. Testing on iPhone SE 2nd gen which has WiFi 6. Noticed my amazon fire cube is buffering a lot too now."
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Looks like this has been going on for a year?
https://community.eero.com/t/18wx5t/poor-performance
Anyone else (with Fiber) getting >650MB Down?
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"I have gigabit and an Eero Pro 6 that just arrive dtoday. Eero app is showing ~930 Mbps up and down. But on my wifi 6/ax devices (iPad Pro 2020, for example), about 10 feet way with clear line of sight, I'm only getting about 400 Mbps up/down. What speeds should I be expecting, and what is everyone else getting?"
"I am looking at the exact same. The highest I hit is 600 down but consistent around 450. I had eero tech support check my network and all good. I was hoping to be up in the 800s"
https://www.reddit.com/r/eero/comments/jo7hyd/what_eero_pro_6_wifi_speeds_should_i_expect_on/
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"i went from eero pro to eero pro 6 and my wifi speeds have essentially consistently doubled from Erro Pro to Erro Pro 6. i have AT&T so trying to figure out if i need to make changes to my modem gateway but i set up my PRO 6 as i had my Eero Pro. average about 350MB my fastest when i had limited devices was 500MB download and upload I have a 1GB connection. 2 of my 3 Erro Pro 6 are wired"
https://www.reddit.com/r/eero/comments/jo1jsi/speed_before_and_after/
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First off, WiFi 6 refers ONLY to the speeds on your home network, NOT your speeds on the internet.
second, WiFi Internet speeds are ALWAYS slower than wired speeds. Your peak speeds may sometimes approach Ethernet speeds, but overall your average speeds are usually half of whatever Internet speeds your paying for. If you look on the box for your Eero’s as well as all other routers, they all say that.
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aaronuae Thanks for notifying us about this! The eero Pro 6 can theoretically get 1g over wifi, however real world interference and other factors can reduce that value. Based on the results you mentioned, all devices seem to be getting about 100 mbps (give or take 20) more than the previous wifi 5 router you were using. While it may not seem like a lot to some, a lot can be done with 100 mbps. According to Netflix's website, HD streaming only take about 5 mbps so thats 20 extra streams, theoretically.
All that said, I understand this may not be the results you were expecting. You can always give us a call or send an email so we can look into things further with you.
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Its not about if "100mbs" is faster than it was, etc. Its the fact it can't keep up with the spec. Nor is it able to deliver 1gb (or even close to it) for a direct PEER to PEER connection. (Wifi-6 to another PC connected via Wifi-6 or ethernet for example).
As far as handling "x netflix" streams, 802.11N is sufficient (actually 802.11g)... and I don't care about 'netflix'. I need to move gigabytes of files from one location to another over the network (there's no internet involved). And the EERO pro-6 is running 40-50% slower than the spec. And thats a problem.
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You note that your device is connecting at a 1201Mbps transfer rate, so your 650Mbps speed test is right in line with that (WiFi speeds will be about 1/2 of your devices negotiated transfer rate). As listed on the eero website:
PEAK PHY RATES
2.4 GHz: 574 Mbps
5 GHz Lo: 1201 Mbps
5 GHz Hi: 2402 Mbps
So this tells me your eero is using a 5Ghz channel in the lower spectrum band. After a few days as the eero network optimizes itself, it might switch to the higher spectrum bands if your wireless environment allows for it (based on other interference, etc). Then you’ll probably see higher speeds.
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Having the same problem. I’m on Google Fiber not even breaking 150 Mbps on my iPhone 11 Pro Max (wifi 6).
This is happening for me in both bridge and automatic mode
I was getting faster speeds on my Orbi setup that uses 802.11ac
This is my first experience with Eero and so far, I'm very disappointed and frustrated after dropping $600 for the 3 pack
I ran this speed test right next to one of the satellites. I'm pissed.
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To add to the mystery, my 2016 MacBook Pro (802.11ac radio) is getting faster speeds than an iPhone 11 Pro Max that supports wifi 6.
None of this makes sense and I'm very close to returning these and going with the new Orbi wifi 6 devices if I can't get a resolution from Eero Support when I call them later today...
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Hey Jenkman91 - thanks for chiming in. We'd definitely like to take a look here to see what's going on; please send us an email at support@eero.com with the subject "Community followup" so that we can easily locate your email.
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I wrote them on twitter before to discover the forum.
I did perform some lan speed test by having a server on a wired laptop and the client on a surfacebook 3 (wifi 6 compatible) and the performance are not as expected at all, I cant have more than 500Mbps...
They asked me to do a soft reset but after spending 1hour to enter all the mac adress of my IOT devices, not ready to start again
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So, further testing (on a MacBook Pro 2017, on 802.11ac):
Top 3 tests are on 802.11AC (wifi-5) with the EERO 6-Pro >OFF< (and you can see my download is topping our right at the max).
Turn it on (even in proximity) of my router causes significant performance degragation.
Furthermore, with only the EERO 6-Pro on and the 802.11ac router off, I am getting 350-400mbs on 802.11ac from the Euro 6-Pro (using it in Wifi-5 mode basically, since not all my devices are going to be wifi-6 naturally, such as my laptop, PS4, or my FireTVs (SamSung)).
Latency is ~9-11ms Wifi-5 or 6, so no improvement there.
My link speeds according to my Wifi-6 adaptor are really odd-- I am seeing the EERO pro selecting Channel 40, 80ghz, with Various Link Speeds: 1201/1201, 6000MB/6000MB ** Note thats MB, and 1201/250.
There seems to be significant interference from the EERO pro and my routers. If, however, I turn off the EERO pro, and turn >ALL< (I have 5) routers on, they perform identical (regardless of how many I turn on or off), until I turn the EERO on... then ALL of them (performance wise) go down by 50-80% and you can see (speedtest.net) the 'needle' "POP" around (no longer smooth) bouncing around.
DATE /TIME PING
ms DOWNLOAD
Mbps UPLOAD
MbpsDISTANCE
miLOCATION /SERVERPROVIDER11/06/2020
11:19 PM10
490.87
286.00
~ 100
San Antonio, TX
Sprint
+ 3 more
AT&T Internet
11/06/2020
11:18 PM11
513.75
345.35
< 50
Austin, TX
Sprint
+ 3 more
AT&T Internet
11/06/2020
11:16 PM10
531.69
442.64
~ 100
San Antonio, TX
Sprint
AT&T Internet
11/06/2020
11:15 PM11
202.34
208.80
~ 100
San Antonio, TX
Sprint
AT&T Internet
11/06/2020
11:14 PM11
186.75
224.85
~ 100
San Antonio, TX
Sprint
AT&T Internet
11/06/2020
11:11 PM10
198.54
194.69
< 50
Austin, TX
Sprint
+ 3 more
AT&T Internet
11/06/2020
11:10 PM10
284.42
58.24
< 50
Austin, TX
Sprint
+ 3 more
AT&T Internet
11/06/2020
11:08 PM10
108.01
372.02
< 50
Austin, TX
Sprint
+ 3 more
AT&T Internet
11/06/2020
10:49 PM11
413.60
441.78
< 50
Austin, TX
Sprint
AT&T Internet
11/06/2020
10:48 PM10
78.42
356.89
< 50
Austin, TX
Sprint
AT&T Internet
11/06/2020
10:47 PM10
160.88
219.69
< 50
Austin, TX
Sprint
AT&T Internet
11/06/2020
10:46 PM9
164.52
312.44
< 50
Austin, TX
Sprint
AT&T Internet
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The 2400 mbs is the connection called the backhaul between the Eero routers that are triband capable. That speed is only available between the Eeros and shouldn't be confused with available wifi6 speeds. I have a cost effective propietary solution for cable gigabit customers and I'm hoping Eero will contact me for a coop partnership which would secure a basic monopoly in the wifi 6 wireless mesh market. I get 800+ mbs wifi 6 download speeds (949mbs is my max download spèed at the gateway Eero wired to the modem) in all the rooms that possess an Eero 6 pro. So hang in there folks for a solution is coming hopefully soon because the Eero6 Pros are hands down the best wifi mesh networks on the market. I spent nearly 100 personal hours troubleshooting this prolific issue and developing a cost effective permanent solution. So forgive my lack of transparency at the moment, but those were a painful and intense 100 hours of time invested and out of pocket expenses with no guarantees and risk.