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Wifi-6 Speed Disappointing, and interference from other routers

My setup:  Gigabit Fiber, EERO-6 Pro, Nighthawk 7000p, ISP Modem(w/Wifi)

Tests: Speedtest.net (direct to my ISP actually). No server changes, each test >5x

Ethernet to ISP Modem ->  960MB Up/ 960MB Down (nearly 1GB)

All devices were ~6 feet from the router.

 

Euro-6 Pro (Wifi-6/802.11ax):

Wifi-6 Card:  640MB Up/ 750 Down (Desktop)

IPhone-11 Pro Max:  550 UP/ 550 Down  (Phone) <-- This is Wifi-6 Enabled!

MacBook Pro: 550 UP/ 750 Down (Laptop)

Turning on the Nighthawk (they are 'fairly close ~8inches) - 150Down / 20-75 up (All Wifi Devices on EERO)

Security was tested both enabled and disabled, no difference was found (NOT using any advanced security/AV/Site Filtering/etc)

 

Nighthawk 7000p (Wifi-5 / 802.11ac):

Wifi-6 Card:  560MB Up/ 600 Down (Desktop)

IPhone-11 Pro Max:  450Up/400 Down (Phone)

MaxBook Pro: 450 UP/ 500 Down (Laptop)

 

My question is this:

(1) When turning on the other router, EERO's performance drops DRASTICALLY-- the other 2 routers operate just fine though. You can see in "SpeedTest" the meter bounce and struggle all over the place (albiet at low datarates, bouncing 20,60,30,80,40 in speed).

(2) I'm seeing on the Wifi-6 card that the Up/Down link is 1200mbs, not 2400mbs.  This is the latest and greatest Wifi-6 PCIe card w/Intel Chipset.  Why is the performance not anywhere near the 1gb limit (like the ethernet)?? Its not even hitting 1/2 of the 1200mbs up/down (though it should report 2-2.5x that).

(3) Why does the IPhone-11 (the 11 and 12 are Wifi-6) not gain any significant boost in performance over the Nighthawk Router.

 

The Ethernet direct to modem connection is constant at 960MB up/down... I would have thought the EERO-6 Pro would perform much closer?? 

Ping times are 11-12ms on the Nighthawk, 8-10ms on the EERO-Pro to the ISP Speedtest.

 

Anyone have any ideas?

31 replies

    • lbouriez
    • 3 yrs ago
    • Reported - view

    I wrote them on twitter before to discover the forum.

    I did perform some lan speed test by having a server on a wired laptop and the client on a surfacebook 3 (wifi 6 compatible) and the performance are not as expected at all, I cant have more than 500Mbps...

    They asked me to do a soft reset but after spending 1hour to enter all the mac adress of my IOT devices, not ready to start again

      • aaronuae
      • 3 yrs ago
      • Reported - view

      lbouriez I’ve done some additional tests— if you can move the eero away from any other routers, or turn others off, try the speeds again... I’m seeing that the eero either cannot share channels properly, or cannot correctly find a less used channel, or simply has some login flaw in its filtering (dunno if you are using any kind of SDR inside or not).. either way, it suffers horribly with any RF emissions near it (my other equipment continues to operate fine either way— it’s a eero problem). See if that makes any difference if in fact it’s near any other equipment.

      • lbouriez
      • 3 yrs ago
      • Reported - view

      aaronuae The eero is closed to the modem but the wifi is off so cant be.

      However, it's also close to a zigbee hub, I will do some more tests tomorrow but I am still disappointed, a piece of hardware expensive like this shouldn't make me spend so much time...

      • aaronuae
      • 3 yrs ago
      • Reported - view

      Ya.. I’m not thrilled with a lot of things... and I haven’t even started in the lack of any web interface and lack of real configuration— clearly it’s for grandma to use— which it does do very well.. what’s good for grandma might not be what you’re looking for— I’d at least like to have the ability. Oh well... just wanna a side router with WiFi-6 for all the “speed”... which.. it hasn’t delivered. But, in your case, those words are awe full and your setup isn’t too different from mine... but when I had the eero near anything else it’s speeds dropped to 30-80mbs.. or about a 65-85% loss in speed.. try a long enternet cable and move it away and keep us posted!!

      • lbouriez
      • 3 yrs ago
      • Reported - view

      aaronuae I did turn off my router that I have close to the eero and the speed did double, from 350mbps to 660mbps... But since there are no option to have 2 ssid on 2 different vlan to split IOT devices from my main network, I dont know how to do :/

    • aaronuae
    • 3 yrs ago
    • Reported - view

    So, further testing (on a MacBook Pro 2017, on 802.11ac):

    Top 3 tests are on 802.11AC (wifi-5) with the EERO 6-Pro >OFF< (and you can see my download is topping our right at the max).

    Turn it on (even in proximity) of my router causes significant performance degragation.

    Furthermore, with only the EERO 6-Pro on and the 802.11ac router off, I am getting 350-400mbs on 802.11ac from the Euro 6-Pro (using it in Wifi-5 mode basically, since not all my devices are going to be wifi-6 naturally, such as my laptop, PS4, or my FireTVs (SamSung)).

     

    Latency is ~9-11ms Wifi-5 or 6, so no improvement there.

    My link speeds according to my Wifi-6 adaptor are really odd-- I am seeing the EERO pro selecting Channel 40, 80ghz, with Various Link Speeds:  1201/1201,  6000MB/6000MB ** Note thats MB, and 1201/250.  

    There seems to be significant interference from the EERO pro and my routers. If, however, I turn off the EERO pro, and turn >ALL< (I have 5) routers on, they perform identical (regardless of how many I turn on or off), until I turn the EERO on... then ALL of them (performance wise) go down by 50-80% and you can see (speedtest.net) the 'needle' "POP" around (no longer smooth) bouncing around.

     

    DATE /TIME  PING
    ms
     DOWNLOAD
    Mbps
     UPLOAD
    Mbps
    DISTANCE
    mi
    LOCATION /SERVERPROVIDER

    11/06/2020
    11:19 PM

    10

    490.87

    286.00

    ~ 100

    San Antonio, TX

    Sprint

    + 3 more

    AT&T Internet

     

    11/06/2020
    11:18 PM

    11

    513.75

    345.35

    < 50

    Austin, TX

    Sprint

    + 3 more

    AT&T Internet

     

    11/06/2020
    11:16 PM

    10

    531.69

    442.64

    ~ 100

    San Antonio, TX

    Sprint

    AT&T Internet

     

    11/06/2020
    11:15 PM

    11

    202.34

    208.80

    ~ 100

    San Antonio, TX

    Sprint

    AT&T Internet

     

    11/06/2020
    11:14 PM

    11

    186.75

    224.85

    ~ 100

    San Antonio, TX

    Sprint

    AT&T Internet

     

    11/06/2020
    11:11 PM

    10

    198.54

    194.69

    < 50

    Austin, TX

    Sprint

    + 3 more

    AT&T Internet

     

    11/06/2020
    11:10 PM

    10

    284.42

    58.24

    < 50

    Austin, TX

    Sprint

    + 3 more

    AT&T Internet

     

    11/06/2020
    11:08 PM

    10

    108.01

    372.02

    < 50

    Austin, TX

    Sprint

    + 3 more

    AT&T Internet

     

    11/06/2020
    10:49 PM

    11

    413.60

    441.78

    < 50

    Austin, TX

    Sprint

    AT&T Internet

     

    11/06/2020
    10:48 PM

    10

    78.42

    356.89

    < 50

    Austin, TX

    Sprint

    AT&T Internet

     

    11/06/2020
    10:47 PM

    10

    160.88

    219.69

    < 50

    Austin, TX

    Sprint

    AT&T Internet

     

    11/06/2020
    10:46 PM

    9

    164.52

    312.44

    < 50

    Austin, TX

    Sprint

    AT&T Internet

    • Jamesshire
    • 2 yrs ago
    • Reported - view

    The 2400 mbs is the connection called the backhaul between the Eero routers that are triband capable. That speed is only available between the Eeros and shouldn't be confused with available wifi6 speeds. I have a cost effective propietary solution for cable gigabit customers and I'm hoping Eero will contact me for a coop partnership which would secure a basic monopoly in the wifi 6 wireless mesh market. I get 800+ mbs wifi 6 download speeds (949mbs is my max download spèed at the gateway Eero wired to the modem) in all the rooms that possess an Eero 6 pro. So hang in there folks for a solution is coming hopefully soon because the Eero6 Pros are hands down the best wifi mesh networks on the market. I spent nearly 100 personal hours troubleshooting this prolific issue and developing a cost effective permanent solution. So forgive my lack of transparency at the moment, but those were a painful and intense 100 hours of time invested and out of pocket expenses with no guarantees and risk.

Content aside

  • 2 yrs agoLast active
  • 31Replies
  • 3615Views
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