
Eero App Not Loading on iPad updated to IOS 15.2
I’ve seen discussion of this issue on other forums and submitted a customer service request to eero but have not received a reply. I’m curious if anyone here has a resolution or has experienced the same issue.
Since updating my iPad Pro to IOS 15.2 last week the eero app freezes on the start up screen. I’ve deleted the app, hard reset the iPad and reloaded the app three times. I saw a note on Reddit indicating that some users were able to get the app to load by starting the iPad in portrait rather than landscape mode. That has not helped in my case.
I’ve also noticed that the app does not appear in the apps list under Settings on the iPad.
It seems to work fine on an iPhone and an older iPad running 15.1.
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Yes, worked for me as well! Though I didn't have to rotate to portrait to get it to open properly. Simply removing it from the Apple Magic Keyboard did the trick even in landscape orientation. Once loaded it will start with the keyboard attached though that only last until it gets unloaded from memory I suspect and then the dance will need to happen again
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I am finding the same problem on iPadOS 15.2. When iPad Pro is connected to the Magic Keyboard, launching the eero app does not get past the splash screen. All other situations work fine, namely:
- launching when disconnected from the Magic Keyboard
- Launching disconnected and then connecting to the keyboard after the app has launched
- results are the same with the iPad in landscape or portrait mode
I am curious if anyone finds other apps that exhibit this behavior?