eero app - delays after pressing Connected Devices button

Occasionally (randomly) when I press the Connected Devices button, there is a 4-5 second delay before the list of devices comes up. Often I just force close and when it reopens, I can get the list with no delay.  This is new behaviour for the app. 

Will keep monitoring .... occurring on both iPad and iPhone, iOS 12 beta. Could be the iOS beta.

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Happened again. Occurs on wifi at home and under LTE offsite. After pressing the "connected devices" button, it turned light grey and paused.  Waited 10 seconds. Still nothing. Pressed it twice again and then the list finally showed. 

    Not a big problem but seemed to happen after updating to 3.8.2-18.

    Like 1
Like1 Follow
  • 2 yrs agoLast active
  • 1Replies
  • 159Views
  • 1 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support