FTP connection closed by remote host

I installed Eero today.  When I try to FTP to an external FTP site, it says the connection is closed by the remote host.  Here are the details (username changed to xxx):

C:\Users\Howard\Documents\>ftp ftp.purehost.com
Connected to ftp.purehost.com.
220 purehost FTP Server Ready
200 UTF8 set to on
User (ftp.purehost.com:(none)): xxx
331 Password required for xxx
230 User xxx logged in
ftp> dir
Connection closed by remote host.

Earlier today, using my old router, I had no trouble connecting to an external FTP site.

Does Eero not support connections to external FTP sites?

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  • Hello HowardS,

    I verified with one of our engineers that accessing external FTP sites should be okay. They were wondering if you were using passive or active FTP connections. They stated that you would want to use passive to reach out to the site. Were you already using a passive connection? If not can you test that out?

    Thank you,

    James Wilcox

    eero Support

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