How to chase latency spikes?
This may not even be a eero problem but i'm looking wide. I have random high latency spikes on my internet with wired clients. The spikes are high enough to interrupt a stream or to cause zoom/teams call "unstable internet" messages. Is there anything i should check or troubleshoot on the eero's besides a reboot?
3 replies
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Hi tange1
You will want to make sure your topology is right, here is the article we have about topology: https://support.eero.com/hc/en-us/articles/360000830546-Examples-of-common-network-topologies
If it is give support a call: https://support.eero.com/hc/en-us/articles/207376426-How-do-I-contact-eero-support-
Keep your topology notes close, support will want to know how things are wired up.
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Thanks, I reviewed my topology with support - no errors or obvious findings. I'm going to remove my DNS server from the middle to see if it makes a difference or not.
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You could try enabling "Optimize for Conferencing & Gaming"
Content aside
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