josephnilo :

Thanks for reporting back. Is it only happening on your iPhone? If so, Iet's try the following:

• Make sure location services are on. To do this, open the Settings app on your iPhone and go to Privacy. The top option will be Location Services, which should be toggled on if you want your services to know your location. Each app that uses location services on your phone will be listed below, so you may want to check the settings for those having this issue from the same screen. 

If that doesn't resolve the issue, let's see if we can potentially conclude whether or not the issue has to do with your network.

1. Toggle off your iPhone's WiFi
2. Toggle Airplane mode to On  (cellular network should go off and a plane should appear)
3. Toggle Airplane mode to Off (cellular network should reappear)
4. If you open your weather app (or any other apps that you noticed this issue on), is the problem resolved?
5. If yes, toggle back on your WiFi and see if the issue returns. 

A last case step you can take is resetting your phone's network settings. This would remove any past networks you've joined, so you would need to input a password for anywhere you typically automatically connect to a WiFi network. To do this, open your phone's Settings app, tap on General, and navigate to Reset. There will be an option called Reset Network Settings, which will prompt you to confirm before moving forward. For more information on this step, navigate to the section titled Still can't connect from this Apple article.

If none of those resolve the issue, we should probably then escalate this to tech support so they can dig into the issue a bit more on their end. Should you need to, feel free to give us a call at 1-877-659-2347 or email us at support@eero.com.