I use a Pogo Drive that is only marginally useful. I do miss being able to plug my USB drive right into the router and have it available to all.

I just hope the USB ports can be used for HDD in the future.  That would be a great feature.

I was deeply disappointed to find out that the eero USB port won't support a hard drive.  On my old router, like many people, i had a drive loaded with music that played easily on my Sonos.  When I emailed eero about this, they said they currently have no plans to make the USB port useful, and writing about it on the eero community page might help the issue get traction, and that is the best thing I can do.  So, everyone, please squawk about this. It's a very basic feature on most routers, and for the price eero really should have this functionality.

Back on "Black Friday" eero advertised that there is a USB 2.0 port in you technoligy section "Dual auto-sensing Gigabit ports for WAN (cable or DSL modem) and/or LAN (networked device) connectivity, USB 2.0 port"  was deceptive and needed to include the caveat I found in the help center "printers can also be connected to your eeros via Ethernet. The USB port on your eero is currently only for diagnostic".  The technology statement the general public is lead to beleive this would be something we would be able to connect either a printer or external drive and not for diagnostics. I shouldn't have had to look at the help area to find out after the fact when I tried to set one of these up that it is totally useless to me.  It's like a car salesman telling me I have one but oh by the way it is for our use, not your's.  I talk to customer support and they agreed that it was misleading!  I looked today and the technology section still doesn't contain the caveat -  currently only for diagnostic! 

This is a bummer for me as well! I have a printer and 2 ext hard drivers that are connected via USB to my airport extreme. I've never found the wifi connection on low-end printers to be reliable, but I'd the printer shared over the network. Also, I'd much rather have a standard & simple USB drive than have to host the drive on the network and deal with an addition ethernet > USB adapter.

This is all to say: +1 for this feature request :)

Just adding another frustrated user -- same use case -- had an Airport Extreme with an external hard drive and all was well with centralized back-ups avail to all laptops on network -- now that seems a no go despite USB port so thinking about returning the silly things...

Another one here who switched from Netgear with a routed hard drive, only to find the eero USB is useless.  :(  I had it set up for family use with the old router, so that we could all access the files.  Now it's just a pain. 

+1 for a usb port request. My time capsule in bridge mode has started to fail on every backup and Apple tells me it will not back up reliably if it's not used as a router. So my options are to allow it to set up its own network and switch to that when I want to backup my macs, ugh, or to use an external usb drive with a male RJ45 to female usb adapter. Problem is that all of these adapters have lukewarm reviews. Love my eeros, they've worked flawlessly out here in the woods in my 2-story house but the lack of a working usb port is disappointing. 

Still no solution to this? Dang. I was going to set up our external HDD to the network, doesn't look like I can now. Two steps forward with getting the Eero, one step back not being able to connect a HDD.

:-(

I can't complain about feeling shorted; my eero kit was free.  But I was really kind of shocked that this next gen tech can make no use of a USB drive.  I ripped out a pair of well functioning but WAF-disapproved Asus RT-66s. I'm happy with the simplicity of this system as well as it's looks and user friendliness, but pulling up short of managing a simple storage medium in the network seems a bit bush league.  I used to operate a NAS, network shares, drive cages, etc.  (Shiver).  I replaced a lot of that with a passport drive plugged into my Asus.  It helped the family drop things for each other immensely.  Can you not implement a simple (feature lean) private file share for anyone/thing connected to the network?  For anyone reading this, what's the next simplest thing I might do here?  I don't like running PC's all the time to support a file share.  My NAS's are all old and in pieces.  I have a plethora of 1-2 TB drives laying around.  What's the smartest way to solve the problem of:

"I have a requirement as household IT lackey to have a reliable and persistent (i.e. worthy of configuring across 30+ devices and I won't regret it), minimal cost file share on the home network to which authenticated devices can read and write"

+ 1

I used to have an Airport Extreme with multiple useful USB ports. I replaced that with a pair of Eeros and now I'm regretting the choice because the USB doesn't do diddly squat for me.

Really, after so much feedback and such a long time, why is this still broken?

This was a massive disappointment to me as well. I ended up using a Raspberry Pi to attach my drives to the network. I wrote up how I did this in case it's helpful:

https://mikebian.co/time-machine-backups-with-a-raspberry-pi-and-external-drives/

I feel that I was suckered by all of the glowing reviews into buying a very lame product in the eero-6 Pro +. Lack of usb hard drive support is a deal breaker for me. There may be a workaround of some kind but I should not have to invest time and aggravation in finding it. I have until Jan 21, 2023, to return it to Amazon so it is going back on Monday, Dec 19, 2022.