Firmware update feedback

I updated the app on my iPhone 6s Plus yesterday to version 1.2.2(511), and then found I had a firmware update to my Eeros, v1.1.4. 


I did the manual update, which took about 15 minutes total, and have the following feedback:

1.  I had to manually reboot my cable modem after my Eeros rebooted in order to get internet access back. Seems to be a bug in the 1.1.4 firmware. 

2.  A download and update progress bar or slowly filling circle as part of the manual update animation would be greatly appreciated. 

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  • Hey  Richard1864 —

    Thanks for your feedback on your manual update experience!

    Sorry to hear about the issue you experienced during the update. If you haven't already, would you mind contacting tech support team so we can file a ticket and investigate what occurred? We can be contacted by phone or email.

    We also appreciate the feedback on including a download/update progress bar. I'll share it with our team!

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