1

Google Home Dropping Connections

Just got an Eeero Pro and added a Beacon to cover my garage.  I have ~25 to 35 devices connected at any given time. So far I'm pleased with both reliability and speed.  I'm pretty reliably seeing 500+MB connections on my MacBooks, sometimes even higher than 700 MB.  But I have encountered one pretty consistent problem. 

In my kitchen, placed no more than 3 feet away from one of my Eeros, sits a Google Home.  Both are stationary and never move. I use the Google Home mainly to control audio streaming to multiple Chromecast Audios which are in turn connected to a home stereo and a multi-room audio system.  But the Google Home keeps on dropping from the network--which means I can't use it. For anything. Unplugging it and plugging it back in causes it to work again, for a few hours.  Then it loses its connection and I have to go through the same exercise.  Again and again.  

When it is connected, it, of course, shows 5 bars in the Eero app, connected to the 5GHz network on the Kitchen Eero--it is only 3 feet away. 

Has anybody else had a similar issue? Any idea how to stop this from happening? 

2 replies

    • mchmarny
    • 6 yrs ago
    • Reported - view

    Very similar experience here and the only think I recently changed was I added eero plus. When I disable content filtering it seems to drop connections less frequently (only a day so far so who knows) 

    • jeffm13
    • 6 yrs ago
    • Featured
    • Reported - view

    I contacted support, and they suggested that I create a reservation for the Google Home device, effectively giving it a static IP address.  That fixed the problem for me--at least so far. 

Content aside

  • 1 Likes
  • 6 yrs agoLast active
  • 2Replies
  • 1194Views
  • 2 Following