Problems with AirPlay
Hello, I just purchased some eeros and I am very happy with them. But I am currently having a lot of problems with my AirPlay speakers; they are Pioneer A4 and are constantly disconecting and they used to work just fine with my previous router :(.
17 replies
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Hi Luis —
Thanks for reaching out and welcome to the eero community!
I am happy to hear you are enjoying your eero WiFi system so far! However, I'm sorry to hear of the issue you've encountered with your AirPlay speakers.
If you haven't yet, please contact our support team so they can troubleshoot this matter for you. They can be reached by phone or email, with the contact information available here.
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Which iOS device are you using, and have you updated it to the latest version, iOS 9.3.5? That may help too
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Yes, I already updated everything but still wont work.
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Hi Luis —
Have you contacted support yet? I could also have someone reach out to you as well :)
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Airplay was unusable last summer. A couple of eero updates have made it barely usable, but I still need to force a reboot of the eeros for it to work reliably. I'd say eero software is approaching 1.0 quality.
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Hi,
I have this issue as well. The only way I've found to get around it is to disable all but 1 eero (which defeats the purpose of having the eero).
My guess is that if my player device is not on the same eero as the airplay device (we have 3 airplay devices) then it doesn't show up. Sometimes if i reboot one of the airplay devices it seems to switch eeros, and then i can see it. -
I also have this problem with my eeros! I have 4 eeros and it got much worse after adding the 4th eero. My airport express controlled speakers are useless now! They intermittently connect to iTunes and then disappear!
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Glad I found this thread. Airplay very spotty, and a two of my Denon receivers have disappeared completely.
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I have been experiencing the same issue and have blamed Apple/Airplay. Finally thought to search these forums. Has anyone received an acceptable response/fix from Eero on this? I have observered numerous network issues since buying first eeros, with devices being dropped from the network and even the entire internet connectivity dropping. Too often, I have to cycle everything (modem, routers, devices) in order to get up and running again. If this is because of the Eero routers, my opinion of Eero is going to go from "can't get much higher" to "how the F do they consider themselves network experts?!".
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While Airplay between devices and Apple TV works, I also use Reflector on my Macbook Pro and that does not work. Not sure who is the blame in this case but as with others, "it used to work with my [fill_in_the_blank_router]". Wondering if the eero folks have any experience with Reflector (a fantastic tool by the way, for sharing the device screen on a Mac or Windows machine).
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meg0m i'd be curious to know if that sticks.
like Luis we gave up on airplay on eero (and happened to switch to a bunch of echo dots as spotify players around the house which is a smoother setup anyway, as music is our primary use case (not video to tv, which also had the same problems)). sometimes ours worked, often times it would not. after restarting iphone is when it most consistently worked. i suspected that ours was caused by eero not properly broadcasting services between multiple access points (would be surprised if static IPs fixes this). our av receiver supports airplay as well as spotify remote and airplay often disappeared via the receiver, along with the apple tv and whatever the apple audio-only things used to be called. sometimes just one of the airplay devices would show up and not the others (i'm guessing based on which eero each one was connencted to).
before acknowledging that there was a potential problem, they asked that i provide a very extensive amount of support data, which i wouldn't have minded providing if it felt like they were looking for a solution and not just putting the burden on me to do a bunch of work to figure out why their thing doesn't work. "i'm running the latest eero and ios" should be enough to get started. -
WPA3 setting seems to kick off Airplay (older devices) while working fine with the Airplay2 devices. Figured this out the hard way. Very frustrating as I use an older Apple TV to stream music from my phone to wired outdoor speakers. With WPA3 disabled everything is working perfectly.
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I just installed euro and my Samsung TV 8000 series no longer gets airplay from my iPad. I followed several things listed here. I ensured airplay was active on my iPad and I rebooted my iPad. But it didn’t work.
Content aside
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