Problems with AirPlay

Hello, I just purchased some eeros and I am very happy with them. But I am currently having a lot of problems with my AirPlay speakers; they are Pioneer A4 and are constantly disconecting and they used to work just fine with my previous router :(.

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  • Hi  Luis —

    Thanks for reaching out and welcome to the eero community!

    I am happy to hear you are enjoying your eero WiFi system so far! However, I'm sorry to hear of the issue you've encountered with your AirPlay speakers.

    If you haven't yet, please contact our support team so they can troubleshoot this matter for you. They can be reached by phone or email, with the contact information available here.

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  • Which iOS device are you using, and have you updated it to the latest version, iOS 9.3.5? That may help too
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  • Yes, I already updated everything but still wont work.

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  • Hi  Luis —

    Have you contacted support yet? I could also have someone reach out to you as well :)

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  • Airplay was unusable last summer. A couple of eero updates have made it barely usable, but I still need to force a reboot of the eeros for it to work reliably. I'd say eero software is approaching 1.0 quality.

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  • Hi,

    I have this issue as well.  The only way I've found to get around it is to disable all but 1 eero (which defeats the purpose of having the eero). 
    My guess is that if my player device is not on the same eero as the airplay device (we have 3 airplay devices) then it doesn't show up.  Sometimes if i reboot one of the airplay devices it seems to switch eeros, and then i can see it.   

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  • I also have this problem with my eeros!  I have 4 eeros and it got much worse after adding the 4th eero.  My airport express controlled speakers are useless now!  They intermittently connect to iTunes and then disappear!  

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  • Glad I found this thread. Airplay very spotty, and a two of my Denon receivers have disappeared completely.

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