Eero internet connection unstable

Having big issues with eero, unstable connection, it is a week now (last week of August and beginning of September 21) that after the last update something is wrong. I checked my rooter and works fine. I restarted the router and the eero devices but it made it even worst. I am still waiting for a reply from the assistance.

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  • Hello jogouka ,

    Thank you for reaching out to us and welcome to the Community! I am sorry to hear that you're having difficulties with your eero network. So I can have a better idea of what we are troubleshooting, can you describe what is happening? Are the eeros going to a red LED? Are devices just disconnecting but the eeros are staying online with a white LED? 

  • Same issue. Ever since installing eero mesh wifi, my devices lose their Internet connection several times a day. I have not seen eero lights go red, but Internet does stop. I work from home and also have issues with online sessions freezing and streaming videos going into a buffering process MUCH more often than before switching to eero. There is something wrong with these devices and not enough control thru the app interface. 

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