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Cannot group Amazon Echo Dots & Echo Show for multi room music

I recently got the 3 pack Eero mesh wifi and it's been great so far but I'm running into an issue with my Amazon Echo Dots (x4) and Echo Show (x1).

When attempting to group these devices so that I can play music on all of them simultaneously I receive an error that says "Check Network Connection: Make sure that your devices are on the same Wi-Fi network. Guest networks are not recommended."

A couple of notes:

-All of my devices are on the same and correct network

-They are not connected to a guest network

-I've turned band-steering OFF

-I've already contacted Eero support and was not able to get any help past the above points I've noted.

Anyone have any ideas here? Kind of bizarre to me that of all routers/smart home devices these two wouldn't play nicely together.

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  • Any luck on this? I just set up my new eeros, and have the same problem. I have two 2nd gen Echos and an Echo Sub that were grouped together and now I can't get them to work together. If I try to set the group up, as soon as I tap on one Echo, the other one grays out with that error message. I even tried unplugging the other eero and making sure all the Echos were on the one primary eero and on the same band.

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  • Did anyone figure this out?  Same problem....

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  • 3 mths agoLast active
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