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Slow upload speeds

We had a terrible issue with WOW all weekend and they convinced us we were the only ones having issues and it must be our hardware. We have 1GB internet and an Arris surfboard and we did have an Orbi router and we purchased the eero to replace it. Well, the download speeds are close enough to being the same but the uploads speed is considerably worse. Any ideas? The 10/6 was the Orbi, the screenshot is of it hardwired. The 10/25 is the eero pro 6. Thank you for any help

1 reply

    • llpoolej
    • 3 yrs ago
    • Reported - view

    Just to update this, it was WOW, not the modem or router. They installed new lines to the house and now the issue is resolved. It took a lot of complaining though and sending them the screenshots. It was all the houses on my street. 

Content aside

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