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Problems with Eero Pro 6 and MyQ

I just had my ISP (Hotwire Communications) install a new Eero Pro 6 to replace my old Netgear Nighthawk R7000 router which has finally gone to its just reward in the ethernet. I was finally, with Eero support's great assistance, able to connect two older, 2.4 devices (a Sony Soundbar and a Trane ComfortLink smart thermostat) to the new network.  (The key was to remove the apostrophe from my SSID.) All the Apple devices and the TVs connected without any glitches 

However, I am still have problems getting my Liftmaster MyQ garage door opener to connect.  I press the "Learn" button and  hear the beep. I see the network starting MyQ in my iPhone's settings, and try to connect to it, but my iPhone says that there is no connectivity for this device.  Any suggestions? I tried shutting off the 5 G network under troubleshooting, but still nothing.  TYIA.

3 replies

    • jonathanhei
    • 3 yrs ago
    • Reported - view

    I run into the same problem like you and finally got it solved today. The way it works for me is I temporarily turn off 5 Ghz on eero app, then turn off WPA3, also turn off the Limit IP address tracking on your Wi-Fi spot. Try and see if those works. You can turn them all back on after it connect. It won’t drop once it is connected.

      • kthersh
      • 1 yr ago
      • Reported - view

       Where can you turn off the Limit IP in the eero settings, I can temporarily turn off 5 Ghz and WPA3 is not on. But I cannot get the MyQ to connect to the Eero network after installing the Pro 6s

      • Jonathanhei.1
      • 1 yr ago
      • Reported - view

       I am using iPhone. When you go to the WiFi settings, next the hotspot you are connecting, there should be an icon with an i inside a circle. You click on it and scroll down, you will see the option to turn off the limit IP address tracking 

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