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Channel Selection

I've been told by support that there's no way to force the EERO's (I have three) to use a specific channel.   

My network is performing poorly and sporadically.  Using a frequency analyzer app on my phone I'm showing EERO on the same channel(s) as 5 neighbors.

I thought the system hopped to open space automatically but this is clearly not happening.

52 replies

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    • wazza
    • 4 mths ago
    • Reported - view

    I have noticed a similar issue, on my system there are several issues.

     

    the 2.4ghz channel chosen is channel 10 and the channel width is 40Mhz, both these setting are not to industry standard.

    Channels 1,6,11 should only really be used and channel width should be 20Mhz.

     

    the above setting are causing an impact to my network and other surrounding networks, is this something eero can resolve on an individual basis? or is it best to return to Amazon?

     

    images from Metageek inSIDer application 

      • Enthusiast
      • thatsthequy
      • 4 mths ago
      • Reported - view

      wazza that would be true if your neighbours networks also stuck to those three channels, but unfortunately, that’s not typically the case for most homes. It’s also naïve to set channels only based on neighbouring Wi-Fi networks, especially since a lot more than Wi-Fi operates in the 2.4 GHz spectrum. eero scans the entire spread of the spectrum, and also utilizes notch filters to ignore noisy parts of the spectrum from its transmissions.

      • Chikenkiwi2
      • 3 mths ago
      • Reported - view

      wazza this. It causes 2.4 only devices to lose connection when eero picks overlapping channels. A lot of them will only stay connected to 1,6,11, etc. Currently eero is using channel 7 for my 2.4 and causing connection issues for devices.

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