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Beeping eero

Installed a 3-pack last year that has been working flawlessly (and still is) except tonight #3 is now beeping every 5-10 minutes -- 3 short beeps. I unplugged it for several minutes and plugged it back in, but it continues to beep. Driving me nuts. Nothing shows up on the app. Any solution? 

5 replies

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    Hi Degas1900 --

    Thanks for reaching out. eeros may occasionally make a "hissing" sound. This is normal, and is just due to the power supply. You can read more on this topic at this reddit discussion:

    https://www.reddit.com/r/eero/comments/4hlsg7/eero_noise/?st=IYNWAB4W&sh=9c4a5b97

    With that said, if you are hearing a beep, we should take a look. I'd recommend calling in so our tech support team can hear exactly what you're hearing.

    We are available Monday–Friday: 7am–7pm PT, Saturday and Sunday: 8am–6pm PT. You can email us at support@eero.com or call in to (877) 659-2347.

    • Degas1900.1
    • 6 yrs ago
    • Reported - view

    It's definitely 3 quick beeps and NOT a hissing sound. I'll call tomorrow evening so someone can hear it. 

    • Degas1900.1
    • 6 yrs ago
    • Reported - view

    Update: I completely unplugged it but it continues to beep like some alien spaceship. Weird. 

    • Degas1900.1
    • 6 yrs ago
    • Reported - view

    Update to my update:  Mystery solved. The beeping was from my husband's flip phone -- low battery alert. (phone was a couple of feet from the eero)  Quoting Emily Lattilla -- "Never mind!" 

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    Ah, glad to hear that was the case Degas1900 😀

    For what its worth, eeros can't beep. They don't have a beeper, so that is why we were curious what sound you were hearing.

    If you ever have any other questions or concerns, please don't hesitate to reach out.

    I'll be closing this thread.

Content aside

  • 6 yrs agoLast active
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