Setup help please

Hey community please can you help, I'm trying to set up a leased line for the office and trying to make sense of the settings, I'm clearly not in IT. I have a newly installed "wires only" leased line from Openreach. They gave me a sheet with lots of IP addresses etc, and I need to set up my eero pro 6e. I understand I need to set it up with a static IP address, the fields in the eero network settings appear to be "ip address" "subnet mask" & "Router IP" 

The IP address fields Openreach gave are below. (I removed most from below but included the ones I think I need)

WAN Subnet:

WAN Subnet Mask: /31


WAN Default Gateway:

Routed IP's Network Number 

Routed IP Mask


Routed First Host

Routed Second Host

Routed Last Host

Routed Broadcast Address


My questions are - 

1. For the "ip address" field do I use WAN IP: 

2. The subnet field they have given is /31. Is this The eero doesn't seem to like this format as it will not save. 

3. Is the  "Router IP" the same as WAN IP but ending in 1 ie


Any help is appreciated.


1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I also had to set up an eero Pro 6e with static IP WAN today as well and I was able to make it work. 

    I also was confused by what "router ip" was but according to a post 2 years ago from the eerosupport reddit account its more commonly known as Gateway

    So for the 3 fields eero wants:

    IP address: A ip address within your range (so .61? ) 

    Subnet Mask:  or 

    Router IP: "WAN Default Gateway" 

    In addition, I did this set up from factory reset. 

Like Follow
  • 4 days agoLast active
  • 1Replies
  • 14Views
  • 2 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support