Using Circle with Eero
Is anyone using the Circle device with Eero to manage children's devices on a home network? I like Eero's ability to "turn off" devices, but Circle seems to allow you to set filters on a per-device basis. Just not sure how well Circle works in general -- and, in particular, if it works with Eero.
Hi everyone —
I appreciate everyone's patience and cooperation here. We're happy to provide this space for eero customers to share troubleshooting ideas with other members of this community who are in a similar situation as others here.
I'm sorry to hear that many of you are continuing to experience trouble with the Circle devices on your network. It sounds like many of you have already engaged with our support team, which is always the best route for escalating any problem you may be running into.
While I don't have any update to share, one thing I'd like to make sure is that for anyone here currently looking to use a Circle on their eero network, that they have the Circle hardwired directly to their gateway eero.
I'm using it with Eero and it seems to be fine. The engineers at eero and others are not big fans of the device.
Here is a brief description of how Circle works. https://en.wikipedia.org/wiki/ARP_spoofing
I'm now using CIrcle with my eero and everything seems to be working well. While some of the Circle functionality duplicates eero (such as the ability to pause wifi to certain devices), Circle provides added functionality (such as the ability to create filters for certain devices), which I like. Too bad eero doesn't offer all of this -- yet?!
Hey folks. I tried Circle recently and while the setup was simple and it discovered my devices quickly, the moment i applied a filter at any level to a particular device, that device would not connect to the internet at all. Went through a few gyrations with Circle support, like disabling ipV6 on my Xfinity Gateway, but that seemed to only work on some devices and not all.
My basic setup is attached for reference.
Hey ksupersano —
Thanks for chiming in. Sorry to hear the issue you are experiencing with Circle on your eero network. Our tech support team didn't see anything that would stand out from your topology. Mind getting in touch with support so they can take a look?
Feel free to give us a call at 1-877-659-2347 or email us at email@example.com. We'll look to get this sorted out for you!
I just spent 1.5 hours with Eero tech support trying to figure out why ethernet connections through a switch connected to the gateway Eero would not work. A process of elimination led to the conclusion it was quite probably the Circle. The tech said the Circle would need to be connected to the gateway Eero directly and not via a switch. Problem is I need the switch and the Eero has only 2 ports, so it's switch or Circle (or ditch Eero for another system that has more than 2 ports). I'm dubious to reconnect the Circle and risk recreating the same problem. I plan to try Eero's features that might be similar to Circle, but what I definitely do not want to is pay the $10 per month for their content filtering service that is included in Circle, so if I don't use the Circle I give that up. I might try putting the whole Eero system (in "bridge" mode) behind another router that has more than 2 ports that itself can have both the Circle and switch connected to it. Net net, I'd be very wary of buying an Eero system if you enjoy using Circle. To the Eero engineers: please build a unit with more than 2 ports!
- 1 yr agoLast active