Eero reporting Sonos devices hardwired when using WIFI

Hey Guys


Just installed Eero a week ago and enjoying so much better WIFI. I'm getting a kick out of discovering what devices are connecting to which Eero ( i have Eero Pro ). One weird thing i'm noticing. I have a Play:1, Play:3, Play:5 and Connect:Amp and all of them report as being hardwired (with no wifi frequency or signal strength), when they are all connected via Wifi (they are NOT using Songs Net).

Does this happen to everyone? is this just a bug in the Eero app?

4replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Yep. Same here. Just noticed it last night when I switched from wired to wireless.

    I think it might be related to the Sonos spoofing its MAC address. I have a network scanner that shows the Sonos using the same MAC address whether it's wired or wireless.

  • I think this is normal. All my Sonos devices show up as wired in the eero app even though they are all wireless. I know eero has some custom magic network voodoo built in specifically for Sonos to work properly across the mesh network, so I think this might be why they show up as wired devices.

  • Just wanted to chime in that my Sonos appear as wired, but are connected wirelessly as well. I have 6 in my system and am using a boost. 

  • +1

Like1 Follow
  • 4 yrs agoLast active
  • 4Replies
  • 852Views
  • 5 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support