When connected to my eero WiFi network, Facebook and Instagram photos do not download. Once I disconnect from WiFi, the photos quickly download. Anyone have the same problem or know how to fix it. Thanks in advance.
I have the same problem. It has been going on since at least December 2020. I’ve reset everything, deleted FB and Instagram, reinstalled the apps, set Eero to default settings again but still FB and Instagram will not load when connect to my WiFi. I am getting 200Mb WiFi speeds so I know it’s not the internet speed. These are the only two apps that do not work. If I turn off WiFi and go to LTE they load right away
I would like to work with you in resolving this. Can you verify if you have eero Secure? If you do, is it turned on? If it is and you turn it off will the photos load? We also may need to work more directly with your network as well. Another step is to go into your eero App -> Settings -> Software Updates and check if there is an update for your eeros.
Looking forward to hearing back from you,
Some months ago I had to stop using my Motorola G Stylus phone on our Eero Pro network at home because Instagram would not work on it at all. One day it just wouldn't load images, so I tried our other wifi network and it works fine. My wife uses the Eero network for all her devices, and our Sonos Audio system is set up on it, so I frequently have to switch to the Eero network on my phone to control the Sonos, but while I am on it I always find Instagram still won't load any images. It's not an intermittent issue and has been going on for months. I have hard reset the Eero, removed Instagram and reinstalled it many times. Nothing I have tried has helped.
I am having this problem and it started yesterday.
yesterday I felt like it was spotty but did work occasionally throughout the day. Today I have not been able to access facebook on any browsers on any computers connected to my eero. When the page tries to load no images appear and it just spins endlessly. If I switch from wifi to my mobile hot spot the pages load immediately and correctly.
Things I have tried
Different browser, Empty Cache, Clear Cookies, Different computer
Logged into different eero beacon
Checked for update on Eero
Restarted all devices
Restarted Modem from Breezeline
Turned IPv6 off
Turned IPv6 on
Tried custom DNS
Tried signing up for eero Plus
Tried DDNS in eero Plus