An alternative to transparent bridging for folks with PPPoE

My internet connection is DSL by Centurylink - when I installed my eero pro 6 three pack, it was repeatedly suggested I configure my combo modem/router (Zytel PK5001Z) to use transparent bridging. Eero doesn’t support PPPoE and the more I read, the riskier this seemed. I’ve chosen an alternate approach that is far simpler and works for me. I just disabled the Wi-Fi radio for the combo box. 

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  • While disabling your WiFi radio on the combo box prevents WiFi conflict - it does nothing to provide you the advanced / remote features that Eero has.

    I've called into Support to get either PPPoE to work (which they never told me it wasn't supported) and only received call your internet service provider (CEnturylink).  Wasted hours + days of time trying to take advantage of the advanced security features (why I spent 600.00 dollars) but couldn't do to DSL router. I then found an article setting your DSL router to use a DMZ Hosting - and BOOM, it worked great. I am blown away that Eero support was not helpful at all or even suggesting this.

  • So I did what Prouty did, too. To avoid putting my eero into bridge mode, I have turned off the wireless radios on my CenturyLink combo modem/router. It still handles DHCP because I have it connected to a switch. I have my eero connected to the switch and let my wireless devices connect to it. The eero has an external IP address of (which it gets from the router). The gateway eero IP address is (with all wireless devices taking an address from this pool... 192.168.4.x on subnet The devices connected to my switch all are in the 192.168.1.x pool on subnet

    Unfortunately, now computers connected wirelessly do not see my NAS on the switch. How do I fix this? Port forwarding? Reservation? Where do I fix this? At the router? the switch? or the eero? DMZ hosting didn't seem to do anything for me that wasn't already working. I seem to have all the advanced features, too. So confused.

      • cmarinas
      • cmarinas
      • 5 mths ago
      • Reported - view

      ImpendingDoon You can connect the eero directly to the router and use the other ethernet port on the eero to connect the switch (so the switch won't be connected to the router directly). Your NAS (and whatver else is on the switch) now gets the IP address now from eero rather than the router.

      • z1haze
      • z1haze
      • 1 mth ago
      • Reported - view

      cmarinas This is what I do, but it still leaves me with an extra network (from the dsl modem/router that shouldn't need to be there if it werent for the lack of pppoe support on the eero preventing me from using bridged mode on the modem


      I basically have a single connection to my modem/router, at (which is the master eero router). From that the eero outputs to the switch, which handles ethernet connections to devices on the network, and the eero wifi handles the wifi connections. Less than ideal, but it works. Would like to be able to just cut the isp lan out of the equation

  • I found the same, there is only one modem that would suit eero 6 pro in the UK , in most cases in the UK you would have to use it as a bridge to your existing modem, a complete waste of time, Google wifi/nest router does the pppoe so as you can input your isp details into the phone app, if the eero system is going to take off in the uk, it needs to add pppoe into the software, i returned my eero 6 pro and stuck with google wifi

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