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How to diagnose ad block issues?

I have enabled Eero Plus and turned on as blocking. When a site is blocked as a web site, it’s easy to see that it is. 
 

the challenge I’m having is when a part of a site is blocked. For example we use the Mint app. With blocking enabled the app just hangs. Disabled it works. 
 

I just added the entire intuit.com site to the Allowed list but my question is how to diagnose. Are there logs or something to help?
 

I get this is designed to “just work” but some level of info would help.

2 replies

    • Michael_eero_support
    • 1 yr ago
    • Reported - view

    Hi Radman Unfortunately this information would be impossible to determine.  eero is specifically designed to not keep track of where your devices go in the internet.  There is no log of what servers were tried to talked to.  Even the reports we get from the eero Plus service only gives us the general class of block, not the specific sites that was blocked (which is why there is not more detail in the app).

    Unfortunately there is no way to troubleshoot this aside from adding an allowed server one by one to figure out which one gets the site/app to work.

      • Radman
      • 1 yr ago
      • Reported - view

      Michael_eero_support fascinating, thanks for the info.

Content aside

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