Hello,

I bought Eero 6 (triple pack router) few weeks ago. Initially, setup was easy, after installing the gateway, i set up the other 2 routers using the ethernet cables in each room not to lose speed. It was working perfectly until yesterday. Few days ago, the routers updated the latest software. After that, it changed the gateway from one room to another (for no reason). That was still ok and manageable for me, however, somehow i lost the wired connection on the other 2 routers (AP). It is now only connecting through wifi, these 2 routers are just not accepting the ethernet cable at all and i am losing more than 90% of my internet speed because of the forced wi-fi. I tried a looooot of things. I hard reset all the routers, i reset the network, i tried to switch all the cables and the routers and tried to install from scratch. When I re-do the installation of the network, i first connect the first router as gateway, the wired connection is OK in this. When i try to connect the second router, (if i have cable plugged in), the router doesnt get detected so i cannot connect, and i cannot even complete the setup. The moment i remove the ethernet cable from the second router, the installation goes smoothly via wi-fi. That is the same case for my third router too. Because of this, i used to get 750mbps/800mbps internet speeds in all the rooms, now i barely get 30-40mbps. Will you please help to get the issue fixed? I need to use the ethernet cable function for all the 3 routers and that is the reason i bought the eero or else i could have just got few basic repeater.  Will you please help me with a solution? Software version is : V6.12.1.-54. Model number is N010011.