Blocked devices disappear from list after time
I notice that any device marked as blocked under the device list will automatically vanish after a period of time (when there's no activity or attempts to connect from the blocked device). The user isn't able to unblock the device unless there's another attempt to connect from the blocked device, which is when it'll show back up on the device list in the blocked section. There should be a way to see all blocked devices at any time, even after inactivity, so we know what's still blocked and for us to be able to unblock easily.
This is a problem when one accidentally blocks a device. I have a blink cam that I blocked that does not show up anymore for me to unblock.
I'm getting same issue. How does this get escalated? I have an iPad that I can no longer get to the internet.
Blocked devices will only listed on ypur app for only a certain period of time.. im estimating 30 days but not sure. Since eero uses mac addresses to block the device using private wifi or enabling mac randomization on your device then forgetting the network and reconnecting can help you... if that doesnt last option is to call eero support can unblock not listed devices on your network
- 6 days agoLast active