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Eero not working with my Xbox one after last update

My XBox One has stopped working with Eero after last update  it shows it connected in the eero app but it is not connected.  

I connected the Xbox to my hotpot on my phone so the issue is not with my Xbox  

I have tried all the troubleshooting (restart console, restart eero, turn off 5Ghz, reserve IP). Any help anyone could provide would be much appreciated as I am officially out of ideas. 

3 replies

    • McMyers183
    • 3 yrs ago
    • Reported - view

    Had a similar issue with the new Google TV Chromecast after the latest update. The old unplug, wait 30 seconds trick got me back online. 

    • Kora_eero_support
    • 3 yrs ago
    • Reported - view

    Thanks for bringing this to our attention, Indianajns . We're sorry to hear that you've had some troubles with your XBox One after the newest eero update. We'd like to be able to look further into this for you. Can you please email us at support@eero.com with the subject "Community Followup" so we can take a look?

    We look forward to hearing back from you!

    Kindly,

    Kora | eero Community Team

    • SpiderMeash
    • 3 yrs ago
    • Reported - view

    My Xbox one also cannot connect over WiFi after the last update. I plugged a beacon in next to mine so I could connect the Xbox on the network. I also tested on my phone hotspot so know it's an eero wifi issue. I have att fiber in California. Annoying. 

Content aside

  • 3 yrs agoLast active
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