2Sonos + eero : speakers disappear
I am trying to connect my sonos playbar to eero; the process is flawless and I see the speaker in the app and can use it. However, after I close and reopen the sonos app, the app cannot find the speaker anymore. I have reinstalled three times with identical results. Everything was working when I was connecting to the regular WiFi
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What do you mean by “regular WiFi” in your last sentence?
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cMoo92 I mean my WiFi network, not the one created by eero
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Rester is eero your only WiFi network now in your house, or do you have another router (like your internet modem/gateway) still running a WiFi network?
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cMoo92 I have my original WiFi still running but nothing connects to it. All devices connect to the eero wifi
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Rester I’d recommend doing a factory reset on your Sonos speaker and set it back up. While I love Sonos, in my experience with Sonos it has some quirky bugs sometimes—especially when changing networks.
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cMoo92 I have done it multiple times. Thing is, it works in the beginning. But then I close the Sonos app and when I re-open it it doesn't find the speakers anymore.
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Rester I had same. You will need to plug one of your speakers directly into the eero router and reconfigure it. Here is the article. Worked flawlessly.
https://support.sonos.com/s/article/1061?language=en_US
David
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draimist do I need to keep it connected to the router forever or just for the set up? If the former can I have one speaker wired and the others not? I have many speakers around the house and only one is close to the router
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Rester just to setup. Look at the link. When done it will prompt you to unhook and put speaker back. You only have to do it once with one speaker.
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