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Alexa app and Eero app not syncing

Alexa has two ways now to integrate Eero.  One is to use the Eero skill but another is to add a 'Router' device into Alexa.  Latter is nicer as you can use voice to both disable and enable a device using Alexa while the former (skill) you can only disable.

However(!), when you disable a device in Alexa by way of referencing the Router device in Alexa while the device successfully disables (no internet or no wifi) this state is not shown when you load up the Eero app and look at the device.  Within the Eero app the device will show as online and unblocked.  

Anyone else experience this?  To me,  seems like a bug. 

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  • 4 yrs agoLast active
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