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Product simply do not work

Hi guys.

Am I the only having this symptoms of this overpriced and BETA product?

1. Unestability of the product

2. Mesh do not work

3. Systems sometimes can not even connect

Do you guys know who can help me to return the product, 6 x eero pros and 1 x beacon. Terrible experience, simply because is impossible to work with this failure product?

Thanks

Carlos

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  • Have you tried contacting eero's Support?

    I'm using eero and I don't think it was overpriced, nor is it a beta" product or a failure. I know that there are lots of other people using eero and having good experiences as well.

    Go ahead and return it if you want, but you're probably better off finding out how to fix it.

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  • Hi there caar2000 . I'm sorry to hear that you've had various troubles with your eero network. The support team would be more than happy to look into this and assist with troubleshooting. You're welcome to give us a call at 877-659-2347 so that we can offer some more in-depth assistance.

    We look forward to hearing back from you on this!

    Kindly,

    Kora | eero Community Team

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