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Eero / TMobile Wifi Calling

Odd issue - I can no longer get T-Mobile Wifi working on my phones that are connected to the Eero (V3.1.1, original model, not the new beacons). It was working for a little bit last week, but even after rebooting the Eeros, the phones, etc., I cannot get wifi calling to work at all.

The eero's are in bridge mode - and wifi calling works fine when I connect it to the main "wireless" (synology wifi router) so I know there's nothing wrong with my internet connection.

I have extremely poor cell reception in my house, so was counting on the eero's - from reading around, wifi calling seems to have problems with the eero - so I hope I don't have to dump them.. 

2 replies

    • eero Community Manager
    • Jeff_C
    • 7 yrs ago
    • Official response
    • Reported - view

    Hi  smakofsky —

    Thanks for reaching out and sorry to hear the issue.

    If you haven't yet, please contact eero support so they can take a look at what is going on. We don't have any known issues with WiFi calling. Feel free to give us a call at 1-877-659-2347 or email us at support@eero.com .

    Thanks again, we look forward to getting this matter resolved.

    • smakofsky
    • 7 yrs ago
    • Reported - view

    Will do. And, of course, now it started to work again unexpectedly... So bizarre. Wish there was a way to debug some of this stuff! :)

Content aside

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  • 7 yrs agoLast active
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