What do the categories mean on the Eero Plus weekly report?
Hi, can someone enlighten me with more detail about the "inspection categories" listed in the Eero+ weekly security report? What are examples of "internet services", "professional services", and "specialized shopping"?
I have the same questions. For example, report says 295,000 inspections and I have no idea how it could be so high. 156 Malware blocks on iMacs and iPhones is also unbeliveable ATM because we have never been "infected" with malware on these devices before so I suspect 100% false positives. Curious what is being blocked. Reminds me of when the download speeds were erroneously low.
I ran an experiment - a piece of obvious phishing made it thru my email filters. So I ran Firefox with everything (e.g. scripting) shut off and tried to access the domain of the phish. And it was blocked - to the browser, it looked like domain not found. Definitely Zscaler does something.
A lot of what I see is spyware blocks, which could include advertising with unsavory habits, for example. My malware block number is lower than yours. I'm not surprised at the number of inspections, that just means the number of DNS resolutions that went thru Zscaler, I think. It takes a lot of DNS resolutions to load a page with 20 to 50 advertisements.
Still I want to know what these inspection categories are. I'm troubled that nobody from the eero side is answering that question.
Hi everyone —
First off, I'd like to apologize that this question went without a response. It must have slipped through somehow.
With regards to the categories, you can read more about what they are through Zscaler's website. There are a lot of different types of websites that fall into each category, but you should be able to get a good idea of each through the examples they provide.
Thanks again for your patience and understanding.
Based on Zscaler's very extensive categorization tree, my own weekly Eero+ report appears unsurprising. Obviously to prepare these reports, Zscaler keeps a personalized category profile for every user, even while discarding the specific URLs that are resolved. It's an interesting problem. Corporations (the main market for Zscaler services) really do want to know when/if employees access some site that might pose a legal liability.
Private and home users just have to trust that this extremely detailed info will not be misused. I can't see how to avoid this tension - if you want the added security (which I think I do, because the cost of getting hacked can be huge), then the provider must be trusted. I can't see any reason why your ISP would be more trustworthy than Zscaler; to the contrary, Zscaler's business model depends entirely on discretion. Ditto Eero.
I've driven the "malware" and "spyware" blocks in my weekly report down, radically, by installing an ad blocker in Google Chrome.
However, every week I see one solitary botnet access blocked. Exactly one. It makes me wonder whether one of my machines might have a silent bot infection that periodically tries to "phone home". So far, no virus search has turned anything up. Is a puzzlement.