That's interesting - I had very similar SONOS issues - speakers dropping out, having trouble grouping, music skips/pauses. My trouble was either a secondary switch hanging off of a primary switch I had and/or maybe other wired devices like sling boxes. I simplified things to just one switch + relocated unnecessary devices to another subnet. Everything started working including the SONOS speakers and this was before the update.

I haven't really been using my full SONOS setup since the update except for the playbar/rear play:1's and subwoofer - which worked fine tonight. Will check out the other speakers tomorrow and report back if that helps.

Ah okay  I have a Boost and my Connect is connected wirelessly via the SONOS Mesh - that's the main difference I guess. For giggles you might try connecting via wifi instead. Also maybe reserve the IP. Other than the whole mesh thing (!) the Eero's routing capabilities seem a little lacking but my net foo is somewhat weak. I am testing my setup right now..

When I went to kick off SONOS I noticed that my speaker groups were gone - forget when I set them last. This may be a SONOS issue though - they just had a "stable" firmware update as well - I'm not part of their beta. All my speakers are there, was able to group them again and so far it's been playing well - listening to "radio paradise" on tunein radio (eclectic rock). Will see how this progresses over the next hour or so.

Okay just to followup - I've been running my SONOS all day and everything seems to be working fine.

That sucks. Does the SONOS stop playing or can you not access it via your phone? I was having issues on my phone where I could not connect - stuck on "obtaining ip address" or some such. This happened at least once on all of our android devices - 2 cell phones (Nexus 6 & Galaxy S7) and a Nexus 7 tablet. For now things appear to be okay. Not sure if it was my network tweaks or the update.

It may be that the eero manages wireless connections slightly better or differently than wired but I don't really know. Should be easy to test though - quicker than trying to get them to rollback the firmware - your call of course.

On my phone I installed an app called "decaf monitor" and set it to check for the main eero (in my case: 192.168.7.1) and port 1900 (PNP). I STILL get periodic disconnects from MY phone but as stated earlier the hard wired SONOS seems fine. Since I am running a custom ROM on my phone I'm not sure if that isn't my fault somehow - at any rate it doesn't really impact me all that much.

Good luck with your troubleshooting. I hope it works out!

E.

I think you only get the wifi mesh if you have a BOOST. Otherwise it uses the existing wifi network so no conflict. I don't know if eero placement effects things - will the connecting devices have trouble if the signal is equal strength coming from 2 different eeros? Also might be a good idea to add an ip reservation for each SONOS device.

To your point I have 4 eeros, a bunch of SONOS speakers AND a smartthings hub - other than usual IOT instabilities I have not noticed any issues lately. My eero setup is probably way overkill for the size of my house but due to the age of the house + plaster walls worried about signal propagation etc.

I dunno but it makes sense if you are giving more pathways for the mesh route through? Maybe the Eero guys can chime in here if they are following this...

I have actually done 3 of these eero installations - one for my uncle (3 pack) about 8 months ago, one for a client (3 pack) about 2 months ago and one for myself - (3 pack + 1) just recently. With the 3 pack installs I used a powerline adapter to hard wire the eero furthest from the main eero which was also hard wired of course. My thinking there was that using wired eeros with a wireless eero in between would result in a more stable maybe faster overall network. Both installations are working great and everyone's been very happy. I do not know if this was/is really necessary but I think it helps..

It should be noted that my uncle also has several SONOS speakers including a Boost and has not experienced any issues at all at least I haven't gotten any phone calls.

As an aside I admit that when Google made their home wifi announcement I had a twinge of buyers remorse.. especially since the price was better for seemingly similar features/functionality. However I am a little leery of Google's commitment to supporting products over the long term.

Thanks for that!

It's interesting to see that the Eero has a lot more going internally - like 2 5 Ghz radios (one for wireless the other for mesh). That means more flexibility for future usage.

Interesting -  so maybe getting a BOOST is the way to go as it would likely bypass those issues - maybe that's why my system seems to work properly. Could it also maybe be contention between competing eero units for the initial connection if the signal strength is equal? I am not sure how that part works in a mesh environment.

Patrick L's issue was with his wired CONNECT which makes me think at least for him there is something wonky going on with his network somewhere (flaky switch? weak or bad cables? Weird power issues? Conflict in devices etc? Looping?). He was not experiencing the issue before the upgrade but maybe the newer firmware is utilizing certain capabilities more fully  bringing a masked problem to the forefront. Just a guess though.

Richard1864 

I posted on that SONOS thread - sadly the issues were mostly on my end. It may be that people don't really consider that these systems are pretty complex underneath the hood. It's a blessing and a curse that the tech is so robust.

Not that I'm letting eero off the hook - My initial setup was a bridged setup (prior to this latest update) on my home subnet and it was a disaster - my wired eero units kept cycling offline and online constantly with no apparent way to figure out why without contacting support. Was annoyed that I had to go with a double-nat scheme but in the end it worked and I gained some extra functionality like the profiles stuff. I would never use the eero as my main switch - it just doesn't provide the flexibility and control I want.

Patrick L 

So wanted to chime in on a weird SONOS issue that has just cropped up for me - For some reason periodically (usually the next day) all my SONOS groupings disappear and I just see the individual speakers listed in the app. I can group them again and things seem to work okay but it's odd.

As a test I unplugged the BOOST from the EERO network but kept the power on and waited a few minutes then plugged it back in. The SONOS group had disappeared! This indicates to me that something is up with the hard-wired connection between the BOOST and EERO. STILL not sure if this is the EERO's fault though - could be something in the SONOS firmware update or the way SONOS handles network disconnects.

Maybe I will test unplugging the internet connection to see what happens.

E.