0Eero Secure - A Delay reporting statistics (or filters)
I signed up for Eero Secure (not plus) about an hour ago.
I setup a profile to include my wired Mac and my iPhone.
The good news, Ad Blocking seems to be working.
Unfortunately, if I open a bad website (e.g. Adult), the website loads perfectly. Not what I want to see. Also, if I open the eero app, there are ZERO statistics for eero Secure (no blocks, etc)
Is this normal behavior?
I'm running AT&T Fiber, Double-NAT'd to the eero router. Apple Homekit enabled. I haven't been brave enough to go back to Passthrough on the AT&T router since last year's issues.
Thanks!
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OK, after about 90 minutes, it looks like the Adult content filter is now working. All the bad sites are being blocked. Yay!!
Now do I have to wait a day for statistics?
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catmandad - welcome to the eero Secure family! The blocking toggles should work basically instantaneously (note: sometimes clearing your cache speeds it up). As for the stats, they are populated every hour. I hope this helps. Definitely reach out if you have further questions.
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Yes, I now see some stats. Glad to know it is a 1 hour delay.
I really wish that for the "Spyware" or "Phishing" numbers, there was some detail. Anything. A report, a URL, whatever that would help me identify what might be triggering that counter inside the app. Otherwise, the number just is making me anxious.
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We don't comment on timelines on items that are on the roadmap, but I want you to know that you and other customers have been heard on this front and that we are working to make this happen in a secure and private manner.
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How do I also report sites that have popup (e.g. "You need to update your Flash Player") showing up from an ad? This happened at 9to5mac.com. I didn't click through it, but I don't want that type of junk showing up. Thanks!
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catmandad send eero and email at support@eero.com and we will get it resolved.
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