Eero with Cujo
I just got my Eero's today to test out and see if they can replace my Plume system. So far so good but I had 3 internet disconnections (and prior to this I have never had a single one in the 10 months of service. I monitor my network's uptime). I am not sure but I'm thinking that it may have something to do with the Cujo. So I wanted to check in here and see what the recommended way of connecting these two devices are. I am thinking that I need to setup the Cujo in bridge mode and have my internet connect to this first and from the Cujo connect to my eero (acting as a router).
Hey rafaeldiaz —
Thanks for reaching out and welcome to the eero community!
Have you tried these steps from Cujo yet? https://support.getcujo.com/support/solutions/articles/9000111248-dhcp-mode-eero
Hope this helps!
Personally we got Cujo because eero Plus hadn't launched. Also they have a lifetime offer rather than just monthly or yearly.
Just to close this loop following the Cujo instructions worked, but it wasn't a smooth process. The Eero/Cujo combo took a number of reboots before it kept working without issues after the change. It seemed like once they got into sync they would come back up after reboots. also during the process, IF you are not on the same network when you get to the step to change the network your connectivity dies. They are going to update the process to improve that.
Just upgraded to the latest release and it was a nightmare. At first the update kept failing (reboots required by unplugging units. Crazy that on the same network you can't reboot from app). After the required reboots the 3 Eero's would seemingly randomly not connect. After two days of reboots and failed upgrades to two leaf Eero's were upgrade but the primary one wouldn't. More reboots and eventually it updated but it kept going down (internet down, it wasn't). I'm sure having the Cujo in the mix made things more difficult (it's already complicated with Eero on one subnet and Cujo on another). I did notice that one Eero unit had an IP on the non-Eero subnet (10.0.1.X vs 10.0.7.X). Don't see how to change that or even if I should.
It would be nice if this topic ended in what is the best way to connect cujo to erro. I have a lifetime cujo sub so can't see not using it until erro plus gets better and has a lifetime subscription.
I know this thread is a year old but can anyone advise how to setup up CUJO with Eero properly?
Ive followed their instructions with the Eero in DHCP mode and “Eero Wifi System” shows being CUJO protected, but I don’t see any of the individual devices in the CUJO app.
Yeah - I just purchased an eero system and have a lifetime sub to cujo. Im unclear on the setup and what I lose by connecting cujo. I see steps for dhcp mode and bridge mode. I have a Spectrum Coax --> Surfboard --> Eero --> Switch--> Ports throughout the house where I have wired in two additional eeros.
- 4 yrs agoLast active