Wired Device Showing as Offline

I have a wired network device (StarTech, 1 Port USB over IP Device Server, Product ID: USB1000IP) that is showing as "Offline" when it is actually online.  Pinging, using the configuration and web apps verify this.  I have single "eero Pro 6" Model number K010011 as my primary router.  I have version v6.1.0-877 firmware.  Is anyone else having issues with other wired devices showing as "Offline"?