Wired Device Showing as Offline

I have a wired network device (StarTech, 1 Port USB over IP Device Server, Product ID: USB1000IP) that is showing as "Offline" when it is actually online.  Pinging, using the configuration and web apps verify this.  I have single "eero Pro 6" Model number K010011 as my primary router.  I have version v6.1.0-877 firmware.  Is anyone else having issues with other wired devices showing as "Offline"?

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 2 yrs agoLast active
  • 36Views
  • 1 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support