iOS 16 issue with HomeKit Secure Router

Starting with iOS 16b3, my Home app has been telling

me that my eero pro is not connected to the internet. I have been working with support who downgraded my firmware which fixed the issue, but now it has returned. Support suggested I post in these forums.


I am currently on 6.10.3-151. 

4 replies

    • Richard1864
    • 1 yr ago
    • Reported - view

    Have you tried doing a soft reset on it? Hold the reset button down for 6-10 seconds, and release when the LED flashes yellow. Rebooting the modem will also help. Let us know if that helps.  

      • steveriggins
      • 1 yr ago
      • Reported - view

      Richard1864 yeah twice. It didn’t help. The firmware downgrade seemed to have helped until it came back a few days later.

    • enthusiast
    • kodyaten
    • 1 yr ago
    • Reported - view

    Honestly, iOS 16 is buggy. It’s probably not eero. I downgraded after I got the beta. Wait for iOS to be released. 

    • kubisuro
    • 1 yr ago
    • Reported - view

    I imagine once the home hubs (HomePods, enabled Apple TVs) are all using the final iOS 16 this issue will go away.

Content aside

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