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eero double NAT

Hi,

I currently have my ISP router/modem has the main router and a eero Pro 6 in bridge mode.

I am trying to have 2 separate subnets and so changed the eero Pro 6 to manual mode. In this mode, my computers and mobile phones are able to connect but don't get internet. What should I do?

1 reply

    • Michael_eero_support
    • 9 mths ago
    • Reported - view

    Hi  Make sure the eero DNS settings are set correctly.  We would recommend you use Google, but you can use whoever you want.

    Here is how to check/change them:

    1. Go to eero app->Settings->Network Settings->DNS
    2. Move the dot to Custom
    3. Put in the following values:
      1. IPv4 Primary: 8.8.8.8
      2. IPv4 Secondary: 8.8.4.4
      3. IPv6 leave blank
    4. Click save in the upper right corner, this will make the network reboot

    You may need to reboot or disconnect/forget network/reconnect on some devices to get them to use the new settings.

Content aside

  • 9 mths agoLast active
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