Other user can’t see my FaceTime video

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I can see their video fine but they can’t see me. Same on m1 MacBook Air, iPhone 13 and iPad mini 5.


    had this problem before but went away on its own. Now back. When I disconnect and go to cellular, they can then see me. Like it’s not uploading video or port is blocked for outgoing video with eero.

    any advice? 

Like Follow
  • 7 mths agoLast active
  • 1Replies
  • 14Views
  • 1 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support