0Eero Mesh & Smart Plugs
Afternoon all,
I have a strange issue happening and cannot pin point where the issue lies.
I have two Teckin Smart Plugs (2.4GHz) which have connected and worked with my Mesh without any issue at all.
Recently, I tried to reconfigure them but they will not connect into their native app whilst 5GHz is active on my Eero. I have temporarily paused the band and they still won't connect.
The only way I can get them to connect is by using a Mobile Hotspot.
These plugs were working with my mesh as they were actively used at the beginning of the year.
Has anyone else experienced the same? Is there a correlation between the latest updates and these issues.
Thanks,
Richard
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Hi @ginge
Try making sure WPA3 is disabled (eero app->Discover->eero Labs. I have heard anecdotal information that WPA3 might interfere with those plugs. Have you tried resetting the plugs to factory defaults in case something has gone wonky in the plug itself?
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Michael_eero_support
Hi Michael,Thank you! I have just disabled WPA3 and the plugs were discovered immediately.
Thanks for the support!
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Ginge52 Excellent! I'm glad it was something simple.
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