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Synology NAS Issues

Hi All,

Recently upgraded to Gen2, and so far no issues except with my Synology NAS (DS415+). I use it only for file/media share, and mounting as a shared drives for data backup. My issue right now is that after setting the NAS to static IP, I can reach the NAS through the browser but it seems all external traffic is having issues. Updating packages take forever and often times out, and periodically I get a message saying there is no internet connection. In the Eero app I've set port forwarding to 5000 and 5001, and it doesn't seem to make much of a difference.

 

Suggestions/help would be appreciated.

5 replies

    • cMoo92
    • 6 yrs ago
    • Reported - view

    What DNS addresses did you set for the IP configuration on the NAS since you did a static IP?

      • mihrofkool
      • 6 yrs ago
      • Reported - view

      cMoo92 I've actually set networking to default DHCP for testing purposes at this time. I'm experiencing the same issue (such as loading up the DDNS setup tab gives me the network connection error).

      • mihrofkool
      • 6 yrs ago
      • Reported - view

      cMoo92 DNS server under LAN 1 would be 75.75.75.75 if I was to switch to manual config.

      • cMoo92
      • 6 yrs ago
      • Reported - view

      mihrofkool it shouldn’t be 192.168.1.1 for your DNS server unless you manually changed your eero network DHCP setting to that IP address range. By default, eero hands out 192.168.7.x addresses. If your eero is giving out 192.168.7.x addresses and your NAS has a 192.168.1.1 DNS address, then it’s not properly set to DHCP (and/or you may need to reboot the NAS for it to get the correct DNS settings).

      • mihrofkool
      • 6 yrs ago
      • Reported - view

      cMoo92 Yes I think I figured out the issue. It looks like by default, even with DHCP set Synology uses 192.168.1.1 for DNS. I manually changed it to 192.168.7.1 to match Eero's default 192.168.7.x addresses and this seemed to have work. Thanks!

Content aside

  • 6 yrs agoLast active
  • 5Replies
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