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Re: How can I register my Panama mobile number (code +507) when signing up on eero app @Rertini Thanks for reaching out! At this time, you cannot. Only certain country codes are supported at this time, and Panama is not among those codes.
- Evan (eero support)community lead
- Evan_eero_support
- 2 days ago
- Questions & answers
- Reported - view
Re: Hardwired Speed Loss @eddieaoneill Thanks for posting! This would not be the expected result. These cables should be able give near 1 gig speeds up to 100m (328 ft). Speeds being limited to 100 MB would seem to indicate…
- Evan (eero support)community lead
- Evan_eero_support
- 5 days ago
- Discussion Topics
- Reported - view
Re: eero mesh DHCP issue @Batman-1955 Thanks for posting! I recommend that you, along with the others who have posted regarding this behavior, give us a call or send in an email so we can properly investigate this.
- Evan (eero support)community lead
- Evan_eero_support
- 2 wk ago
- Questions & answers
- Reported - view
Re: Can not access printer or connect to any devices at home @znakjdsf29942 Thanks for posting! This would typically indicate a Double NAT environment, where one of the devices is connecting to the eero network, while the other is connecting to your upstream…
- Evan (eero support)community lead
- Evan_eero_support
- 3 wk ago
- Questions & answers
- Reported - view
Re: Frustrating issue with Eero pro 6 wired data rate @gifto94 Thats certainly odd. I suggest calling or email our team so we can investigate this more closely.
- Evan (eero support)community lead
- Evan_eero_support
- 1 mth ago
- Discussion Topics
- Reported - view
Re: Frustrating issue with Eero pro 6 wired data rate @gifto94 Thanks for posting! I would suggest swapping the ethernet cable that connects to the eero as that may be causing this issue. Your ISP says everything is good on their end,…
- Evan (eero support)community lead
- Evan_eero_support
- 1 mth ago
- Discussion Topics
- Reported - view
Re: Eero Reddit community changed to private The mods have informed us that the subreddit is being made private for the weekend. We were not provided any more context as to why this was done.
- Evan (eero support)community lead
- Evan_eero_support
- 1 mth ago
- Discussion Topics
- Reported - view
Re: New eero Pro 6E on Bell Fibe - No Internet @Sébastien Depending on the IP range of the upstream router and what IP range you were trying to set for the Manual DHCP setting, it may be expected due to overlap of the ranges.…
- Evan (eero support)community lead
- Evan_eero_support
- 2 mths ago
- Questions & answers
- Reported - view
Re: Feeling stupid - trying to access camera outside of house @thunderbunny Thanks for posting! I have edited your post to remove the WAN IP address, as that can be a security concern for your home network. To answer your question, you are mostly correct.…
- Evan (eero support)community lead
- Evan_eero_support
- 3 mths ago
- Questions & answers
- Reported - view
Re: Can we please have multiple accounts in the App @jerrodbug Thanks for posting! While this may not be exactly what you are looking for, there is a work around available. Using our new Multiple Admins feature,…
- Evan (eero support)community lead
- Evan_eero_support
- 3 mths ago
- Questions & answers
- Reported - view
Re: Install eero to network switch @Dperry112 Yes, that will work. So long as it is ONT-->first eero-->switch-->other eeros and devices, that topology will work. Do note that devices wired to that switch may report being connected to…
- Evan (eero support)community lead
- Evan_eero_support
- 3 mths ago
- Questions & answers
- Reported - view
Re: No "internet" on guest network only? @HolisticDeveloper The Guest Network and the Main Network use different subnets, so they will assign different IP Addresses.
- Evan (eero support)community lead
- Evan_eero_support
- 4 mths ago
- Discussion Topics
- Reported - view
Re: Are 2nd generation eero pros wifi6? @EMH56 The answer is a bit tricky. Theoretically, the eero Pro can output speeds up to 867 Mbps on 5 GHz bands, though this is under perfect laboratory conditions.…
- Evan (eero support)community lead
- Evan_eero_support
- 5 mths ago
- Questions & answers
- Reported - view
Re: Are 2nd generation eero pros wifi6? @EMH56 That information, along with the same information for our other models, and several other details, can be found on eero.com/compare , though to directly answer the question: 802.…
- Evan (eero support)community lead
- Evan_eero_support
- 5 mths ago
- Questions & answers
- Reported - view
Re: Are 2nd generation eero pros wifi6? @EMH56 It uses wifi 5 via a 2.4 Ghz and two 5Ghz bands.
- Evan (eero support)community lead
- Evan_eero_support
- 5 mths ago
- Questions & answers
- Reported - view
Re: Are 2nd generation eero pros wifi6? @EMH56 Thanks for posting! The eero Pro model is not wifi 6. The eero Pro 6 is, while the eero Pro 6E uses wifi 6 along with the larger 160Mhz channels.
- Evan (eero support)community lead
- Evan_eero_support
- 5 mths ago
- Questions & answers
- Reported - view
Re: (Original) Eero and mDNS @johnt519 Thanks for posting! I have sent you a DM. Respond to me there and we can move forward.
- Evan (eero support)community lead
- Evan_eero_support
- 5 mths ago
- Questions & answers
- Reported - view
Re: eero Labs features and feedback thread @Jessica Marie Garcia I can only provide advice for what to do in regards to the eero. You can hard reset your eeros, create a new eero app account, and recreate the network on that new account.…
- Evan (eero support)community lead
- Evan_eero_support
- 6 mths ago
- Discussion Topics
- Reported - view
Re: WHAT HAVE YOU DONE!? Insane packet loss. @firko Thanks for posting! I'll be sending you a message shortly with some instructions so we can investigate this further.
- Evan (eero support)community lead
- Evan_eero_support
- 7 mths ago
- Discussion Topics
- Reported - view
Re: My ISP just installed new service with one eero pro 6 attached to modem. Great signal everywhere except one end of house, which products can @Itsmeself Any of our products can mesh into an existing network. The only hardware limitation is that Beacon and eero 6 Extenders cannot be the only eero on a network,…
- Evan (eero support)community lead
- Evan_eero_support
- 7 mths ago
- Questions & answers
- Reported - view
Re: Unit layout @mdmorri2 Thanks for posting! This is what we refer to as "daisy chain" topology, and it works. We recommend having any given eero 30-50 ft from at least one other eero to maintain strong signals…
- Evan (eero support)community lead
- Evan_eero_support
- 7 mths ago
- Discussion Topics
- Reported - view
Re: WHAT HAVE YOU DONE!? Insane packet loss. @Lucid88 Thanks for posting about your experience. To you and anyone else still seeing this behavior: @scotteero @Oreoo453 and anyone else that I am not seeing or that find this thread later,…
- Evan (eero support)community lead
- Evan_eero_support
- 7 mths ago
- Discussion Topics
- Reported - view
Re: Using Eero as router on Frontier FIOS and only getting 100 mbps with 1Gigabit connection @mstlc03 Response times can vary based on how many other requests come in during a given time frame, both via phone calls and via email. We try to respond to every request as quickly as we can.…
- Evan (eero support)community lead
- Evan_eero_support
- 7 mths ago
- Discussion Topics
- Reported - view
Re: How many eero can link end to end? @sloppydogdrool Great question! While there is technically a limit, I have yet to see any use case come remotely close to that limit. The main thing to consider is that there should be one eero per…
- Evan (eero support)community lead
- Evan_eero_support
- 7 mths ago
- Discussion Topics
- Reported - view
Re: PPPoE for Ring Alarm Pro Thanks for posting! I'll pass this feedback along to our team for consideration.
- Evan (eero support)community lead
- Evan_eero_support
- 7 mths ago
- Feature Requests
- Reported - view

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